Management

One-Stop Shop for Social Brands.

Sprout makes managing multiple profiles across social media sites easy with analytics, monitoring, publishing & team workflow features in a single, consolidated tool. Take the busy work out of social media & start managing smarter.

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One-Stop Shop for Social Brands.

Comprehensive Features for Social Business

Management, Publishing & Engagement Tools

Management, Publishing & Engagement Tools

  • Unified Inbox so you never miss a message
  • Post from desktop, mobile apps, iPad
  • Collaborative content scheduling calendar
  • Sprout Queue automatic posting feature
  • ViralPost® Send Time Optimization technology
More on Publishing Features »
CENTRALIZED ANALYTICS & REPORTING

CENTRALIZED ANALYTICS & REPORTING

  • Engagement stats for Twitter & Facebook
  • Follower & fan demographics insight
  • Response rate & average response time
  • Multi-profile comprehensive group reporting
  • Unlimited reporting included on all plans
More on Analytics Features »
TEAM COLLABORATION

TEAM COLLABORATION

  • Route/Task messages to appropriate person/department
  • Know who is available to respond in real-time
  • Create a support ticket from any social message
  • Avoid duplicate efforts with real-time updates
More on Team Collaboration Features »
SHARED CUSTOMER RECORDS

SHARED CUSTOMER RECORDS

  • Complete archive of historical conversations
  • Visibility across your entire organization
  • Add notes, manage contact information and more
  • Bi-Directional Helpdesk and CRM (coming soon) integrations
More on Social CRM Features »

Our Customers

Our Customers More customers »

“Sprout Social has easy-to-use functionality that perfectly fit the needs of our enterprise. By being able to track conversations, assign tasks and search keywords, we have streamlined our team and are able to reach more posts.”

– Katie Holland
Social Media Supervisor,
McDonalds USA

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Sprout Social
6 reasons to

Love Sprout

  • Unified Smart Inbox to streamline engagement
  • Social CRM tools including shared customer records
  • Advanced scheduling & publishing tools including ViralPost™
  • Sophisticated analytics & unlimited custom reports
  • Customer support features like tasks and Helpdesk integration
  • Team collaboration tools including live activity updates

more Sprout Social Features

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