Sprout Social for Enterprise

Sprout Social for Enterprise

Sprout’s Social Media Management (SMM) platform is used by leading companies across the globe to more effectively manage their social channels and provide an exceptional experience to their audience & customers.

Sprout Social <em>for</em> Enterprise

Comprehensive Features for Social Business

World-class Engagement & Publishing Tools

World-class Engagement
& Publishing Tools

Your ability to reach your audience and reply promptly to your customers is increasingly critical in the social world. Sprout allows you to stay engaged on any platform and make it incredibly efficient to stay connected with your audience.

  • Unified Inbox to make sure you never miss an important message
  • Post from Desktop, Mobile, iPad and Browser Extensions
  • Collaborative Publishing Content Calendar
  • Access to ViralPost® Send Time Optimization technology
More on our Publishing Tools »
Centralized Analytics & Reporting

Centralized Analytics
& Reporting

It is essential to measure performance on various parts of your social initiatives to identify wins and areas for improvement. Sprout provides your team with a centralized data store of all of your social analytics to help you make sense of the various levers of your social strategy.

  • Message-level analytics
  • Multi-format report export
  • Unlimited reporting included
More on Analytics & Reporting »
Team Collaboration

Team Collaboration

Sprout makes it easy for teams to collaborate efficiently and ensures every message gets to the right place at the right time. You’ll always know what needs attention and never duplicate efforts or get your wires crossed.

  • Route/Task messages to appropriate person/department
  • Know who is available to respond in real-time
  • Create a support ticket from any social message
  • Avoid duplicate efforts with real-time updates
More on Collaboration »
Shared Customer Records

Shared Customer Records

Context is critical in providing a seamless customer experience. Sprout puts the entire customer history between your business and your customers at your fingertips with their SRM tools.

  • Complete archive of historical conversations
  • Visibility across your entire organization
  • Add notes, contact information and more
  • Bi-Directional Helpdesk and CRM (coming soon) integrations
More on Customer Records »

A Powerful Platform
for Social Business

Built For Scale

Built For Scale

Organize your profiles and teams as needed to match your business structure and work flow. Each department can choose the approach that works best for the team.

  • Provide social profile access without sharing passwords
  • Easily add and/or remove team members
  • Securely control access to individual social profiles
Flexible Account Structure

Flexible Account Structure

Sprout helps companies manage and maintain their organization's social channels and customer growth with a powerful framework that is both user-friendly and ideal for large businesses.

  • Set up your team based on their roles within your organization.
  • Easily add/remove users, groups and social profiles
  • Grant various permission levels to team members
Sprout Social

6 reasons to

Love Sprout

  • Unified Smart Inbox to streamline engagement
  • Social CRM tools including shared customer records
  • Advanced scheduling & publishing tools including ViralPost™
  • Sophisticated analytics & unlimited custom reports
  • Customer support features like tasks and Helpdesk integration
  • Team collaboration tools including live activity updates

more Sprout Social Features

Secure, reliable and trusted.

Twitter Certified Product
Sprout is a Twitter certified partner for Engagement and Analytics.
Facebook
Preferred Marketing Developer
We're recognized as a PMD in the areas of Facebook Page management and Insights.
Sprout uses SSL 128-bit encryption
Sprout uses SSL 128-bit encryption,
100% of the time on every device. Verified and secured
See how Sprout Social can
enhance your social presence