Sprout’s Social Media Management (SMM) platform is used by leading companies across the globe to more effectively manage their social channels and provide an exceptional experience to their audience & customers.
Your ability to reach your audience and reply promptly to your customers is increasingly critical in the social world. Sprout allows you to stay engaged on any platform and make it incredibly efficient to stay connected with your audience.
It is essential to measure performance on various parts of your social initiatives to identify wins and areas for improvement. Sprout provides your team with a centralized data store of all of your social analytics to help you make sense of the various levers of your social strategy.
Sprout makes it easy for teams to collaborate efficiently and ensures every message gets to the right place at the right time. You’ll always know what needs attention and never duplicate efforts or get your wires crossed.
Context is critical in providing a seamless customer experience. Sprout puts the entire customer history between your business and your customers at your fingertips with their SRM tools.
Organize your profiles and teams as needed to match your business structure and work flow. Each department can choose the approach that works best for the team.
Sprout helps companies manage and maintain their organization's social channels and customer growth with a powerful framework that is both user-friendly and ideal for large businesses.